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We are a "no-nonsense" business consultancy and training organisation, based in Derbyshire in the East Midlands.

Best business practice

Business change and the skills transfer of best practice into all areas of an organisation, to generate rapid and relentless business improvement, is our speciality.

Step-change and continuous improvement in business performance is underpinned by our unique, comprehensive and powerful approach - the RAPID™ Business Management System.

RAPID™ - the definitive approach to business improvement

This approach encompasses:-

  • best practice business management - which has been accumulated from over 20+ years of formal benchmarking studies and the sharing of information with world-leading businesses
  • practical, 'hands-on' experience from working with many small, medium sized and large businesses
  • academic input and continual research
  • recognised quality management and business improvement tools and techniques (such as Balanced Business Scorecards, European Excellence, ISO, Investors in People, Lean, Six Sigma and Malcolm Baldrige)
  • high performance leadership and employee motivational practices
  • common sense

RAPID™ is designed to eliminate complexities and non-value adding activities. It simply focuses time and effort on that which makes a 'real difference'.

"A RAPID™ Business review was extremely useful as it involved the whole Executive team rating all the key areas of our business. Malcolm successfully managed to ensure the exercise was non emotive, and it was seen as objective by all concerned. It identified specific areas where business processes needed to be tightened up considerably. We have worked with Malcolm since then to arrive at the necessary improvements to give us future savings somewhere in the region of £150k-£300k p.a. Our company is now much more process driven, and we are all reaping the benefits as are customers and suppliers"  Jeremy Hope, FD - John Smedley Limited


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